Susan Gold Coaching

The Business Case For Kindness

The Business Case For Kindness

Social media and marketing expert Dawn Renshaw, founder of Stoney Creek Social Media, makes the business case that kindness is not fluff, it is a real driver of loyalty, repeat sales, and referrals. Episode Resources Stoney Creek Social Media Subscribe to The Kindness...

Wild Wildlife Calls From A Pest Pro

Wild Wildlife Calls From A Pest Pro

This time on PEST PROSpectives, we hear stories with wildlife specialist Josh Hodge and get a real look at what it takes to move animals out of human spaces safely. From rooftop squirrel standoffs to skunk spray up close and even deer calls that turn into full-on...

(EOS Episode 28) Why Your Team Stops Speaking Up And How To Fix It

(EOS Episode 28) Why Your Team Stops Speaking Up And How To Fix It

Silence in meetings is not calm, it is data, especially when a normally vocal person shuts down overnight. In this episode of Traction for Your Workplace Goals, Certified EOS Implementer Michele Mollard breaks down the most common reasons it happens and how we respond...

How To Identify And Eliminate Odorous House Ants

How To Identify And Eliminate Odorous House Ants

This time on PEST PROSpectives, ACE Amber Byars unpacks odorous house ants: how to identify the rotten‑fruit smell, why colonies bud, and where they hide indoors and out. Subscribe to PEST PROSpectives where you get podcasts. Episode Resources Pest Pros of Michigan...

(EOS Episode 27) How A ‘State Of The Company’ Aligns Every Team

(EOS Episode 27) How A ‘State Of The Company’ Aligns Every Team

This time, Certified EOS Implementer Michele Mollard unpacks why a quarterly ”State of the Company” meeting creates clarity, trust and energy, and how a simple agenda aligns every person with the vision and the work that moves it forward. Michele share tactics to keep...

(EOS Episode 26) Vacation As A Management Strategy, Seriously

(EOS Episode 26) Vacation As A Management Strategy, Seriously

Welcome back to EOS Traction for Your Workplace Goals with Certified EOS Implementer Michele Mollard. This time, Michele challenges leaders to let go, run safe experiments that reveal weak spots, and turn small breaks into stronger systems. With EOS tools, core...

How Neighborhood Planning Councils Shape Battle Creek Decisions

How Neighborhood Planning Councils Shape Battle Creek Decisions

On this episode of BC City Connection: Exploring how Neighborhood Planning Councils (NPCs) give Battle Creek residents a structured voice on policing, code, planning, and development, and why diverse, new members are vital. CommissionerJessica Lacosse and Helen Guzzo,...